Eng. Mohammed Afifi

IT Support Disk


Monitor and maintain the computer systems and networks of an organization ,installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, ensure the correct running and maintenance of IT systems ,install and configure computer hardware operating systems and applications ,monitor and maintain computer systems and networks ,talk staff or clients through a series of actions, to help set up systems or resolve issues ,troubleshoot system and network problems, diagnosing and solving hardware or software faults ,replace parts as required ,provide support, including procedural documentation and relevant reports ,follow diagrams and written instructions to repair a fault or set up a system ,support the roll-out of new applications ,set up new users’ accounts and profiles and deal with password issues ,work continuously on a task until completion (or referral to third parties, if appropriate ,priorities and manage many open cases at one time ,rapidly establish a good working relationship with customers and other professionals, such as software developers ,test and evaluate new technology ,conduct electrical safety checks on computer equipment.

Contact Info

(+2) 055 43 89 502 Ext. 107
New Egypt – 102 Al-Sebaq St. – opposite the Merryland park Gate

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